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I am almost certain that this is not a mechanical issue. The fixed and floating bearing design for the ballscrews is what my machine has. I also don't use coil couplers. Not sure what the right english word is, but blieve mine are called spider couplers. But you are right, I first thought it was a mechanical error or broken cable, but when I started narrowing down the error I am more and more convinced that it's something in the machine set up. Ferror, Fmin, Deadband,... something in there... I think.Have you checked for backlash with a Dial Indicator, as opposed to a dial test indicator which can be difficult to setup to negate any cosine error. T me this sounds like a backlash/leadscrew related issue.
Many times an similar issue has come up similar to this, even tho the user had checked the mechanical side, it turns out upon closer inspection it is indeed a mechanical issue. Coil type couplers aren't worth much as they can wind up. Don't rely on the stepper motor to provide any fixed bearing support (as many 3d printers and cheap chinese mills do), use angular contact bearings, the non driven end of a leadscrew should be able to "float" laterally to allow for thermal expansion.
Even ballscrews have backlash, unless you are paying alot and I mean alot for ballsrews expect some backlash.
Missing steps could also be a cause. But if I were a betting man I would put a wager on a mechanical issue. The thing regarding mechanical issues is they can add up, a little here and little there and another bit there can end up as a nightmare.
Here's a document far more eloquent than I could describe.
rick.sparber.org/mt.pd
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