5i25/7i77 shutdown

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10 years 10 months ago #66652 by cmtunnel
5i25/7i77 shutdown was created by cmtunnel
my new pc is shutting down. here's the output. tried tying dmesg but it ididn't do anything. The last was having a similar problem.

chris@cnc:~$ linuxcnc
LINUXCNC - 2.7.3
Machine configuration directory is '/home/chris/linuxcnc/configs/basic_lim_home_debounce_xhc'
Machine configuration file is 'basic_lim_home_debounce_xhc.ini'
Starting LinuxCNC...
.
Found file(REL): ./basic_lim_home_debounce_xhc.hal
Found file(REL): ./custom.hal
Found file(LIB): /usr/share/linuxcnc/hallib/xhc-hb04.tcl
xhc-hb04: waiting for XHC-HB04 device
xhc-hb04: found XHC-HB04 device
xhc-hb04.tcl: using std_start_pause_button
APP: xhc-hb04-accels found: </usr/bin/xhc-hb04-accels>
APP: monitor-xhc-hb04 found: </usr/bin/monitor-xhc-hb04>
Unexpected realtime delay: check dmesg for details.
task: main loop took 1.780671 seconds
hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.0 error = (13) Communication error

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.0 error = (3) Timeout

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.1 error = (13) Communication error

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.1 error = (3) Timeout

hm2/hm2_5i25.0: Smart Serial Error: port 0 channel 0. You may see this error if the FPGA card read thread is not running. This error message will not repeat.

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.0 error = (13) Communication error

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.0 error = (3) Timeout

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.1 error = (13) Communication error

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.1 error = (3) Timeout

hm2/hm2_5i25.0: Smart Serial Error: port 0 channel 0. You may see this error if the FPGA card read thread is not running. This error message will not repeat.

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.0 error = (13) Communication error

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.0 error = (3) Timeout

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.1 error = (13) Communication error

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.1 error = (3) Timeout

hm2/hm2_5i25.0: Smart Serial Error: port 0 channel 0. You may see this error if the FPGA card read thread is not running. This error message will not repeat.

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.0 error = (13) Communication error

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.0 error = (3) Timeout

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.1 error = (13) Communication error

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.1 error = (3) Timeout

hm2/hm2_5i25.0: Smart Serial Error: port 0 channel 0. You may see this error if the FPGA card read thread is not running. This error message will not repeat.

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.0 error = (13) Communication error

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.0 error = (3) Timeout

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.1 error = (13) Communication error

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.1 error = (3) Timeout

hm2/hm2_5i25.0: Smart Serial Error: port 0 channel 0. You may see this error if the FPGA card read thread is not running. This error message will not repeat.

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.0 error = (13) Communication error

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.0 error = (3) Timeout

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.1 error = (13) Communication error

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.1 error = (3) Timeout

hm2/hm2_5i25.0: Smart Serial Error: port 0 channel 0. You may see this error if the FPGA card read thread is not running. This error message will not repeat.

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.0 error = (13) Communication error

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.0 error = (3) Timeout

hm2/hm2_5i25.0: Smart serial card hm2_5i25.0.7i77.0.0 error = (13) Communication error

hm2/hm2_5i25.0: Smart Serial Comms Error: There have been more than 1 errors in 10 thread executions at least 200 times. See other error messages for details.

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10 years 10 months ago #66656 by PCW
Replied by PCW on topic 5i25/7i77 shutdown
The real error is this:

Unexpected realtime delay: check dmesg for details.

You have a large enough latency that the 5I25 watchdog has bitten, (probably >10 ms = 10000000 ns)
so you lose all serial communications

I would check your BIOS settings on your PC to make sure all power management
( fan speed control and AMD cool and quiet for example) are disabled and all C-states
except C0 and C1 are disabled

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