Re-installation is not likely to do anything other than waste time (what would it change?)
If you can move the axis slowly enough it might be valuable to plot the A/B encoder signals in halscope to check for valid quadrature.
( 90 degree phase shift between A and B )
if A /A is 2.8V, b /b is also 2.8V. Didnt B /B need to be -2.8V?
No, with quadrature, A and B can be in any state depending on where you are in the cycle:
Code:
A B
0 0 0 degrees
0 1 90 degrees
1 1 180 degrees
1 0 270 degrees