Pc reboot / 5i25(6i25) & 7i77
07 Aug 2024 08:23 #307156
by Sami
Pc reboot / 5i25(6i25) & 7i77 was created by Sami
Our old pc hardware on Lathe got broken and we got some other older pc hardware to test with. Everything is running ok with AMD FX-4300
setup. That pc hardware is also very old so, we deciced to upgrade it AMD Ryzen 5 5600G. Software is starting ok and Linux etc. is working ok
also latency test is running ok. When we start the Lathe software, pc restart and there is no error messages in any log?
We got another older pc to test and everything is working ok on AMD Ryzen 5 1600 pc. We even tested newer cpu (Ryzen 5 5600G) on Ryzen 5
1600 motherboard and same issue, pc reboot when starting lathe software. Same motherboard and hardware with Ryzen 5 1600 is working ok.
Motherboard for those test was asus prime x370-pro (compatible for ryzen 5 1600 and ryzen 5 5600g)
First line in setup witch reboot the pc is: addf hm2_5i25.0.read servo-thread (if we comment that line out, software start(no reboot), but not
working ok).
Now we are out of ideas why this reboot happens and is it possible to fix?
setup. That pc hardware is also very old so, we deciced to upgrade it AMD Ryzen 5 5600G. Software is starting ok and Linux etc. is working ok
also latency test is running ok. When we start the Lathe software, pc restart and there is no error messages in any log?
We got another older pc to test and everything is working ok on AMD Ryzen 5 1600 pc. We even tested newer cpu (Ryzen 5 5600G) on Ryzen 5
1600 motherboard and same issue, pc reboot when starting lathe software. Same motherboard and hardware with Ryzen 5 1600 is working ok.
Motherboard for those test was asus prime x370-pro (compatible for ryzen 5 1600 and ryzen 5 5600g)
First line in setup witch reboot the pc is: addf hm2_5i25.0.read servo-thread (if we comment that line out, software start(no reboot), but not
working ok).
Now we are out of ideas why this reboot happens and is it possible to fix?
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07 Aug 2024 10:01 #307165
by tommylight
Replied by tommylight on topic Pc reboot / 5i25(6i25) & 7i77
Update the motherboard BIOS.
5600G has integrated graphic and came out later than 5600X, so most boards will not work properly with it without updating the BIOS.
5600G has integrated graphic and came out later than 5600X, so most boards will not work properly with it without updating the BIOS.
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07 Aug 2024 12:43 #307171
by Sami
Replied by Sami on topic Pc reboot / 5i25(6i25) & 7i77
Thank you for your quick response!
Prime x370x-pro motherboard has bios version 6042 and we can update it to next week. At the moment we have another (newer) motherboard
to test with. Asrock Phantom Gaming 4 B550M and it have bios version 3.40 [2024/1/23] (latest stable version) and with this setup we still have
reboot issue with Lathe software. Should we go with beta 3.41 (Update AMD AM4 AGESA Combo V2 PI 1.2.0.C)?
Prime x370x-pro motherboard has bios version 6042 and we can update it to next week. At the moment we have another (newer) motherboard
to test with. Asrock Phantom Gaming 4 B550M and it have bios version 3.40 [2024/1/23] (latest stable version) and with this setup we still have
reboot issue with Lathe software. Should we go with beta 3.41 (Update AMD AM4 AGESA Combo V2 PI 1.2.0.C)?
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07 Aug 2024 12:50 #307173
by tommylight
Replied by tommylight on topic Pc reboot / 5i25(6i25) & 7i77
No beta, might have bugs.
Are you using the same power supply for all those boards?
If yes, change the power supply.
Are you using the same power supply for all those boards?
If yes, change the power supply.
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07 Aug 2024 13:13 #307175
by Sami
Replied by Sami on topic Pc reboot / 5i25(6i25) & 7i77
Ok, we stay with 3.40. Those two different test pc have own power supply. Both are 650w and different brand.
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08 Aug 2024 10:04 #307251
by Sami
Replied by Sami on topic Pc reboot / 5i25(6i25) & 7i77
Here is list of hw what we have tested with this reboot issue.
* Asus M4A77TD (AMD770) / Athlon II X2 250 + 5i25/7i77 works ok
* Asus M5A78L-M LE / FX 4300 + 5i25/7i77 works ok
* Gigabyte GA-970A-DS3P (rev.2.x) / FX 6300 + 6i25/7i77 works ok
* Asus Prime X370-PRO / Ryzen 5 1600 + 6i25/7i77 works ok
* Asus Prime X370-PRO / Ryzen 5 5600G + 6i25/7i77 reboot issue
* Asrock Phantom Gaming 4 B550M / Ryzen 5 5600G + 6i25/7i77 reboot issue
* Asus Tuf Gaming B550-PLUS / Ryzen 7 5700X + 6i25/7i77 reboot issue
After those tests, it seem that amd zen 3 processor is common hw when reboot issues occur.
All motherboards have latest stable bios installed.
Any ideas?
* Asus M4A77TD (AMD770) / Athlon II X2 250 + 5i25/7i77 works ok
* Asus M5A78L-M LE / FX 4300 + 5i25/7i77 works ok
* Gigabyte GA-970A-DS3P (rev.2.x) / FX 6300 + 6i25/7i77 works ok
* Asus Prime X370-PRO / Ryzen 5 1600 + 6i25/7i77 works ok
* Asus Prime X370-PRO / Ryzen 5 5600G + 6i25/7i77 reboot issue
* Asrock Phantom Gaming 4 B550M / Ryzen 5 5600G + 6i25/7i77 reboot issue
* Asus Tuf Gaming B550-PLUS / Ryzen 7 5700X + 6i25/7i77 reboot issue
After those tests, it seem that amd zen 3 processor is common hw when reboot issues occur.
All motherboards have latest stable bios installed.
Any ideas?
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08 Aug 2024 13:36 #307262
by tommylight
Replied by tommylight on topic Pc reboot / 5i25(6i25) & 7i77
Download and install Linux Mint Debian Edition 6, after reboot in a terminal do
sudo apt update
sudo apt upgrade
sudo apt install linuxcnc-uspace
Test on all PC's as this seems to be the first thing to try.
-
I had 2 of Zen 3 5600G and they ran perfectly, several 3600 and 3700X and 3900X also run perfectly, so must be something else...
sudo apt update
sudo apt upgrade
sudo apt install linuxcnc-uspace
Test on all PC's as this seems to be the first thing to try.
-
I had 2 of Zen 3 5600G and they ran perfectly, several 3600 and 3700X and 3900X also run perfectly, so must be something else...
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13 Aug 2024 05:16 #307612
by Sami
Replied by Sami on topic Pc reboot / 5i25(6i25) & 7i77
Tested with LMDE 6 with lastest updates and still reboot issue when starting linuxcnc with 6i25 + 7i77 & lathe hw attached.
No error messages, kernel log just show normal messages and then booting up information. What to do next?
No error messages, kernel log just show normal messages and then booting up information. What to do next?
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17 Aug 2024 00:18 #307976
by royka
Replied by royka on topic Pc reboot / 5i25(6i25) & 7i77
-Check if the ram memory is detected correct in the bios.
-Replace ram memory, check cpu temperature (old thermal paste?)
-Another/Newer kernel
-maybe it's just a defect in the mb or cpu
-Replace ram memory, check cpu temperature (old thermal paste?)
-Another/Newer kernel
-maybe it's just a defect in the mb or cpu
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17 Aug 2024 00:56 #307980
by tommylight
Replied by tommylight on topic Pc reboot / 5i25(6i25) & 7i77
Remove the lathe power plug, try again.
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