Ordering parts from Mesa - how long before shipped

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10 years 10 months ago #66502 by beefy

Greolt wrote: Bit disapointing Keith.

A simple "We are unable/unwilling to supply you" would have done the trick.


If you like that one Greolt, check out the other thread:

www.forum.linuxcnc.org/forum/27-driver-b...-mesa?start=10#66501

Is this the new Mesa way of treating its customers. It about the closest thing to f*%k you that you can get.

Keith.

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10 years 10 months ago #66558 by Jake
I hope this isn't how my order that I placed yesterday goes!

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10 years 10 months ago #66564 by beefy

Jake wrote: I hope this isn't how my order that I placed yesterday goes!


Just remember about what PCW said in the above linked thread. If you've paid by credit card the funds hold only lasts 30 days so if it's too much for them to pop it in a box and sent it out within that time (which is starting to seem very likely), your order is dead and you'll have to order all over again. And if Mesa can't answer an email, they probably are not going to inform customers that their order period has expired.

I only found this out because I ASKED about the credit card hold period. Then all I get is a reply of it's expired, I've cancelled your order. This was after 8 weeks.

Great service.

Keith

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