Touchscreen problem

Hello

I am using the gmoccapy gui with a touch screen, I went into the display settings in gmoccapy and ticked the box to hide cursor, and now my touchscreen doesn’t work at all.

Maybe it’s coincidental and it simply stopped working but I was wondering if the hide cursor setting maybe caused the problem? Is there any way I can get it to work again please

Many thanks

the touchscreen is acting as a mouse
so to hide the mouse is not the best to go
you can give it a transparancy if you do not like to show it
axis_tcl

After some thought and testing it doesn’t look like the hide cursor button is my problem. After a reboot the touchscreen works, but seems to turn off completely after a few minutes. I’m not sure what could be causing this.

What monitor ?
Some older USB 1.1 equipment has problems working on USB 2 ports. Never noticed that on USB 2 vs 3, but who knows.
Do you happen to have an old 1.1 USB HUB to test with it ?
For now paste the output of
lsusb
In a terminal before and after the failure.
Regards.

I just had a chance to mess about with some things to see I could remedy the problem,
I tried lsusb but the command was not found, I tried apt get install usbutils but I didn’t work but that may be because my machine is not connected to the internet.

I tried dmesg this gave me the number for the touchscreen (2-1) which is a 3m MicroTouch ex11.
So I tried
echo -1 > /sys/bus/usb/devices/2-1/power/autosuspend
But that didn’t work due to permission denied iirc.

I did notice one thing when I did the dmesg command though, it was a warning about power level depreciated, use power control instead.
I’m also using a temporary usb extension lead, I know that I’ve had power issues before when using these.

Toolman321 wrote: So I tried
echo -1 > /sys/bus/usb/devices/2-1/power/autosuspend
But that didn’t work due to permission denied iirc.

that should be
sudo echo -1 > /sys/bus/usb/devices/2-1/power/autosuspend