OP had issue with DMM & issue has been resolved

COlger81
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09 Oct 2020 16:15 - 09 Oct 2020 16:59 #185489 by COlger81

OP had issue with DMM & issue has been resolved was created by COlger81

I have a faulty DMM Tech DYN4 servo drive. I have tried multiple times over multiple days to contact them by phone and email with no success. Left multiple voicemails with no response back. Now their voicemail box is full. Anyone that is looking for servo's i would advise to stay clear of DMM.

Correction, i was finally contacted.

Last edit: 09 Oct 2020 16:59 by COlger81.

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bevins
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09 Oct 2020 16:48 #185492 by bevins

Replied by bevins on topic OP had issue with DMM & issue has been resolved

COlger81 wrote:
I have a faulty DMM Tech DYN4 servo drive. I have tried multiple times over multiple days to contact them by phone and email with no success. Left multiple voicemails with no response back. Now their voicemail box is full. Anyone that is looking for servo's i would advise to stay clear of DMM.

That's weird,. Stephen always returns my calls and emails.
They are a pretty reputable company. Sure you have the right email address or number for that matter?

Stephen at This email address is being protected from spambots. You need JavaScript enabled to view it. always returns my emails.

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COlger81
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09 Oct 2020 16:58 - 09 Oct 2020 17:00 #185494 by COlger81

Replied by COlger81 on topic OP had issue with DMM & issue has been resolved

Deleting this, i was just contacted. Problem resolved.

Last edit: 09 Oct 2020 17:00 by COlger81.

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COlger81
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09 Oct 2020 17:05 #185495 by COlger81

Replied by COlger81 on topic OP had issue with DMM & issue has been resolved

If there's a way to delete this topic, please do so admin.

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bevins
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09 Oct 2020 20:05 #185502 by bevins

Replied by bevins on topic OP had issue with DMM & issue has been resolved

COlger81 wrote:
If there's a way to delete this topic, please do so admin.

Change the topic to what you want. (Solved) or something similar.

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tommylight
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09 Oct 2020 21:35 #185511 by tommylight

Replied by tommylight on topic OP had issue with DMM & issue has been resolved

Is there any one against deleting this?
Leaving till tomorrow.

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BeagleBrainz
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09 Oct 2020 23:46 - 09 Oct 2020 23:47 #185519 by BeagleBrainz

Replied by BeagleBrainz on topic OP had issue with DMM & issue has been resolved

As a happy customer of DMM I think it might best to change the title and leave it up for a day or 2.

Maybe change the post title, as it really does a disservice to DMM.

Last edit: 09 Oct 2020 23:47 by BeagleBrainz.

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grijalvap
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10 Oct 2020 00:23 #185521 by grijalvap

Replied by grijalvap on topic OP had issue with DMM & issue has been resolved

Hi I have received and excellent service and support from DMM, their products are very reliable and cost effective.

The following user(s) said Thank You: BeagleBrainz

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JohnnyCNC
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10 Oct 2020 00:52 #185524 by JohnnyCNC

Replied by JohnnyCNC on topic OP had issue with DMM & issue has been resolved

I received excellent service from them. Above what I would have expected.

I say delete it.

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Mike_Eitel
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10 Oct 2020 08:58 #185571 by Mike_Eitel

Replied by Mike_Eitel on topic OP had issue with DMM & issue has been resolved

In the "recent topics" list it stays with the "negativ" title

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