FedEx lost package valued in more than 14000 USD

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12 Apr 2018 21:27 #108904 by emcPT
EUsurplus is one of the largest European representative for Mesa products.
Last year, without almost stock for the most popular boards, we made a large order that departed from California in 9 of November.

Strangely the package was delayed (1, 2, 3 days ... then a week then a month...) after many attempts of contacting FedEx, many emails, also with the cooperation of Mesa USA, and nothing. Package was declared LOST.

This was 6 months ago, and today we got the information that the package arrived to Portugal. Unbelievable day for us, as this lost made my company shake.
To celebrate the finding of the package we are offering at a superb price the following items. We are offering this items at max quantities of 2 units per client / product. This offer is only valid during this weekend and Monday (13, 14 and 15 April). Prices to the client (you) will be similar to the cost of the boards + shipping + taxes that we bought. This means that our clients will be able to buy boards at a zero profit value for the reseller/importer (EUSurplus).

The boards subject to this promotion are:

x30 7i77
x40 5i25
x40 6i25
x15 7i76
x5 7i76E
x10 7i84
x8 7i78
x5 THCAD 10
x10 7i77ISOL

Please contact store@eusurplus,com with your orders. Only emails orders are accepted for this special promotion.
You can also confirm the tracking in:
www.fedex.com/apps/fedextrack/?action=tr...numbers=788398021128
The following user(s) said Thank You: pommen

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13 Apr 2018 06:52 #108934 by emcPT
Update on available quantities:

x27 7i77
x36 5i25
x38 6i25
x13 7i76
x3 7i76E
x9 7i84
x8 7i78
x5 THCAD 10
x10 7i77ISOL

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14 Apr 2018 09:44 #108991 by emcPT
x27 7i77
x36 5i25
x35 6i25
x12 7i76
x2 7i76E
x9 7i84
x8 7i78
x3 THCAD 10
x9 7i77ISOL

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15 Apr 2018 19:46 #109087 by emcPT
x24 7i77
x35 5i25
x31 6i25
x12 7i76
x0 7i76E (no more regarding the promotion)
x7 7i84
x7 7i78
x3 THCAD 10
x8 7i77ISOL

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24 Apr 2018 15:59 #109551 by andypugh
Last year a package that I sent to the USA was returned as undeliverable after more than 4 years!

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24 Mar 2019 00:58 #129414 by Vinito
Aww. I would have been interested in something there I think maybe. Always a bit late to the party.
I'm kinda late dipping my toe in anyway so I'd need to study for a while just to figure out what board I could use anyway.

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25 Mar 2019 08:43 #129559 by Richard J Kinch
The cynical truth is that carriers don't insure packages, ever. They accept a handsome fee to increase an imaginary number called "declared value" (DV) which has no meaning other than the upper bound of what you can sue them for when they lose your stuff. It is always a struggle to collect, and the cost of the struggle approaches or exceeds the amount of "old money" you're chasing. The value of the DV fees is not in recovering losses (not likely), but in making a careful carrier more careful, because they don't want the struggle either. It was always thus since the days of wooden ships, and trains, trucks, and aeroplanes did not change it.

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