Error on installation

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05 Jun 2018 00:47 #111637 by truetrini
Hi

Let me start by saying that I am a complete beginner to Linux and LinuxCNC but I have researched my error and could not find a reference or solution.

I am installing on a Dell PowerEdge T20 with Xeon E3-1225 processor and Crucial CT480M SSD. I get to boot off the USB drive but when I select Graphical Install, I immediately get the following error:

ERST: Failed to get Error Log Address Range

Nothing else on the screen. Is this a compatibility error? Can anyone help?

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05 Jun 2018 02:17 #111640 by InMyDarkestHour
When you get the the screen to select your options for Linuxcnc press TAB then type

acpi=off (this may or may not work)

Read this page as well.
www.supermicro.com/support/faqs/faq.cfm?faq=15594

A google search of the term "ERST: Failed to get Error Log Address Range" will bring up quite a pages.

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05 Jun 2018 03:02 #111642 by truetrini
Replied by truetrini on topic Error on installation
Thanks. I tried that (acpi=off) and it gave me a blank screen.

I also googled the error before I posted and tried all the solutions that were suggested. Maybe I missed something.

Any other ideas?

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05 Jun 2018 03:33 #111643 by InMyDarkestHour
Ok no probs......you've had a good look.

It maybe just be the particular computer you are trying to use.

The most used system would appear to be a desktop type platform for Linuxcnc.......servers can be a bit finicky sometimes

Seems to happen a lot, and there seems to be multiple reasons why....Could be an issue with the kernel.

Have you tried booting any other Linux distros on this machine ? Just for a base line

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06 Jun 2018 09:33 - 06 Jun 2018 09:34 #111731 by andypugh
Replied by andypugh on topic Error on installation
Assuming you are using the "normal" RTAI liveCD image one very easy variation to try is the experimental Stretch / preempt-rt image. That is a different kernel, different Linux version and different realtime system....

www.linuxcnc.org/testing-stretch-rtpreempt/
Last edit: 06 Jun 2018 09:34 by andypugh.

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