Mesa 5i25 not found after fresh install

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15 Jan 2024 20:25 #290793 by NCPatrol
Kind of lost here....

I had a working machine that was last updated circa 2016.  3 axis mill w/ mesa 5i25 and 7i77.   
I attempted to install a touch screen, which lead to driver and resolution issues which lead to me thinking it'd be a good idea to just go ahead and update to the latest release.  I tried the standard distro and ran in to issues with whole axis/joint separation update.  But I was also have problems getting the machine to even see the 5i25.   Then I read a thread here that suggested using Wheezy for serial installs so I just installed that.

Now it still looks like it's not seeing my 5i25.
https://lh3.googleusercontent.com/pw/ABLVV84jDfYyhVm_Ilb43lvqC2BDeloWLaKUgAhbRUxHUZgYfFLl5oxbIvo0zN52BBI-oegwz2d2bvhNtlB1Y6eoIK63kd3GSCBJVcRFzrXm5fp9sQTg4sSl-qhUA_pgUSabWC_iFyLiS3E_j9yKg65qT2cFZTkbuevl3Cc4cFko3ZDwbNVLIZfSt8WA9aWu3XUzvkqAS1ejsHFl4PQRoD7Urx8va8qosqEM7q6TKF1CalxCU7Lzf1dWgO5WI_vi0u4pzLOmj0jt4qK7Xp63QITLHoiyCXo1GCJGhB-asFYxRYAXS0sU4k0Xsm6inlSbvQuRa8a_UmYEAbNAp4-Jiz3yYVXzpQiDt3K4mattfxMvievwBoL5RxPFJL2sWbTpZvZBN6cg6rZBOJNBPib9OUL7K_1S9BvO0hVlQ534dXPPlHr_r9UuLZygu6tcnYKpU4TYRZIJB0JJbWo9U-wUouxMOlHrsUL8vDTIX7UBw47L9eCKTNZqY6GkTYytujip7YmFFkUXIEDcqFbUCCBw_eDEazdt0pf07gp4CI-SAyAD3Ta-jt05PdBZw13UkC6LAjJjzIMWg5al2gs8JT88Dn9ZbOJlgrQaamKkzzjHpsDiQBk1zL2IdWUL0EVaXRxY7sTiu808RTj32od8iSnNEl-it90NIrYtkSP4IWoO4qZZePwIxq32CyediW9HLws1yyHzIXZqVq3DkEOHQojLk-AjJqAArcJE3MSgxMM6EkoUe3hwWi2tgQIvES42M59lO2RPk8uXqOgZaCCr8RmTk4kTwa9QRWMqf0HzbLwg6_N6B6edFpotfnMU3ZPPLg_fM83WC-HVhfaBWvDcFxgmZhzKJ0Gv-Eg2YFnU_UfpToQHKakMWBtn7i1_qMWd2JVupfxtaKGygDX7kab4L0mFuYj92C75R-W0I3gLJ-BrrmR4NCnGHXZoBYxQWdWDB6AMB00Q4AvG67Z9PrJm2lZeDit9HmQWqKeUYGsSozJZkdNU3n4c5CMK1kRyKqLHvIaM6Jc294bNQj3cLVOWk-XL_hSW3w=w1221-h919-s-no-gm?authuser=0

Debug file information:
inifile: warning: File contains DOS-style line endings.
inifile: warning: File contains DOS-style line endings.
inifile: warning: File contains DOS-style line endings.
inifile: warning: File contains DOS-style line endings.
inifile: warning: File contains DOS-style line endings.
inifile: warning: File contains DOS-style line endings.
.
inifile: warning: File contains DOS-style line endings.
inifile: warning: File contains DOS-style line endings.
inifile: warning: File contains DOS-style line endings.
Error: could not insert module /usr/realtime-3.4-9-rtai-686-pae/modules/linuxcnc/hm2_pci.ko: No such device
./Boss5_servo.hal:10: exit value: 1
./Boss5_servo.hal:10: insmod for hm2_pci failed, returned -1
See the output of 'dmesg' for more information.
4979
  PID TTY      STAT   TIME COMMAND
Stopping realtime threads
Unloading hal components


I've pretty much exhausted my knowledge of Linux and this install at this point.   Is there anything I can try to get the 5i25 back "alive"?  Or is there a chance it somehow got fried during the install/reinstall? 


 

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15 Jan 2024 20:47 #290796 by PCW
What does

lspci

report?
 

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15 Jan 2024 21:59 #290804 by NCPatrol

What does

lspci

report?
 

00:00.0 Host bridge: Intel Corporation Device 5af0 (rev 0b)
    Subsystem: ASRock Incorporation Device 5af0
    Flags: bus master, fast devsel, latency 0

00:02.0 VGA compatible controller: Intel Corporation Device 5a85 (rev 0b) (prog-if 00 [VGA controller])
    Subsystem: ASRock Incorporation Device 5a85
    Flags: bus master, fast devsel, latency 0, IRQ 10
    Memory at 90000000 (64-bit, non-prefetchable) [size=16M]
    Memory at 80000000 (64-bit, prefetchable) [size=256M]
    I/O ports at f000
    Expansion ROM at <unassigned> [disabled]
    Capabilities: <access denied>

00:0e.0 Audio device: Intel Corporation Device 5a98 (rev 0b)
    Subsystem: ASRock Incorporation Device d887
    Flags: bus master, fast devsel, latency 0, IRQ 25
    Memory at 91210000 (64-bit, non-prefetchable) [size=16K]
    Memory at 91000000 (64-bit, non-prefetchable) [size=1M]
    Capabilities: <access denied>
    Kernel driver in use: snd_hda_intel

00:0f.0 Communication controller: Intel Corporation Device 5a9a (rev 0b)
    Subsystem: ASRock Incorporation Device 5a9a
    Flags: bus master, fast devsel, latency 0, IRQ 7
    Memory at 9121b000 (64-bit, non-prefetchable) [size=4K]
    Capabilities: <access denied>

00:12.0 SATA controller: Intel Corporation Device 5ae3 (rev 0b) (prog-if 01 [AHCI 1.0])
    Subsystem: ASRock Incorporation Device 5ae3
    Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 19
    Memory at 91214000 (32-bit, non-prefetchable) [size=8K]
    Memory at 91218000 (32-bit, non-prefetchable)
    I/O ports at f090
    I/O ports at f080
    I/O ports at f060
    Memory at 91217000 (32-bit, non-prefetchable) [size=2K]
    Capabilities: <access denied>
    Kernel driver in use: ahci

00:13.0 PCI bridge: Intel Corporation Device 5ad8 (rev fb) (prog-if 00 [Normal decode])
    Flags: bus master, fast devsel, latency 0
    Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
    Capabilities: <access denied>
    Kernel driver in use: pcieport

00:13.2 PCI bridge: Intel Corporation Device 5ada (rev fb) (prog-if 00 [Normal decode])
    Flags: bus master, fast devsel, latency 0
    Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
    I/O behind bridge: 0000e000-0000efff
    Memory behind bridge: 91100000-911fffff
    Capabilities: <access denied>
    Kernel driver in use: pcieport

00:15.0 USB controller: Intel Corporation Device 5aa8 (rev 0b) (prog-if 30 [XHCI])
    Subsystem: ASRock Incorporation Device 5aa8
    Flags: bus master, medium devsel, latency 0, IRQ 17
    Memory at 91200000 (64-bit, non-prefetchable) [size=64K]
    Capabilities: <access denied>
    Kernel driver in use: xhci_hcd

00:1f.0 ISA bridge: Intel Corporation Device 5ae8 (rev 0b)
    Subsystem: ASRock Incorporation Device 5ae8
    Flags: bus master, medium devsel, latency 0

00:1f.1 SMBus: Intel Corporation Device 5ad4 (rev 0b)
    Subsystem: ASRock Incorporation Device 5ad4
    Flags: medium devsel, IRQ 255
    Memory at 91216000 (64-bit, non-prefetchable)
    I/O ports at f040

02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 11)
    Subsystem: ASRock Incorporation Motherboard (one of many)
    Flags: bus master, fast devsel, latency 0, IRQ 20
    I/O ports at e000
    Memory at 91104000 (64-bit, non-prefetchable) [size=4K]
    Memory at 91100000 (64-bit, prefetchable) [size=16K]
    Capabilities: <access denied>
    Kernel driver in use: r8169

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15 Jan 2024 23:51 #290811 by PCW
OK not found at all.

After power on, are there any LEDs lit on the 5I25 card?

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16 Jan 2024 02:26 #290819 by NCPatrol

OK not found at all.

After power on, are there any LEDs lit on the 5I25 card?

 


The two red lights light up briefly right on power up and then nothing after that.  

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16 Jan 2024 02:48 #290823 by PCW
OK that's correct.

You might try cleaning the 5I25/PCI slot connectors
with say 99% IPA and seeing if the card is recognized.

This is most likely a hardware issue of some kind.

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16 Jan 2024 02:57 #290825 by NCPatrol
I tried reseating it but I'll give another shot and clean it this time.  


I'm a little concerned that nothing changed on the hardware side of things and this was only a software reinstall.  It was working perfectly 4 days ago, didn't touch any hardware and then nothing when I got things reloaded.

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21 Jan 2024 03:05 #291237 by NCPatrol

OK that's correct.

You might try cleaning the 5I25/PCI slot connectors
with say 99% IPA and seeing if the card is recognized.

This is most likely a hardware issue of some kind.

 


I had to order a bottle of 99% because nobody around me has it on the shelf.  Finally came in last night I I attacked the card....and things came back to life!

That being said, and so I don't start another needless thread, I have another question for the experts.

I got in to this mess because I was trying to install a touchscreen.   I've confirmed that the screen is compatible with Linux and *should* work.  I attempted to install the driver and it ended with the touch part still not working and my resolution going all bonkers.    

At that point I figured that since my LinuxCNC install was 5+ years old, I might as well just go ahead and do a clean install and update to the latest version.   That lead to have all kinds of issues trying to reload my old configs due to the separation of joints and axis on the newer releases.    And then a  found a recent thread on here that said Wheezy is the best for serial setups, so that's how I ended up here.   (Though after realizing I also had the 5i25 problem, I question if my first attempt was also hindered by that.)

So my burning question is, being someone that's not super comfortable with Linux and didn't originally set this machine up, would you advise still trying to get moved over to the newest version or am I on the right path using this seemingly older version under Wheezy? 

And what are the chances of getting this touch screen working under either version?





 

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