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@ErrickW
Here is the exact controller model/type.
Thank you.

Now they have another issue that i think it is a safety feature, not an issue:
- when the left side is a straight cut, unloading works properly
- when there is any angle on the left side, even 4 degree tested, it will not unload, the left most spindle will not move at all
That is all the info i have so far, advised them to do a test cut where the angle is on the right side with the left side left straight, i have a feeling it will unload, but waiting till tomorrow for the result.

apt update, apt upgrade, apt dist-upgrade
Ethercat works. Didn't have an issue with the Qt package, might have brought it in earlier.
Did need to reinstall linuxcnc-ethercat.
Then it ran fine on the right RT kernel.

Adding that I see the Ethercat kernel modules get signed so there's a big chance we don't need the trouble with secure boot anymore.
Can't test it but someone maybe can check?

Great feedback guys.
Did you have any issues with libqt5webengine5?
Last feedback I got, this was an issue with the Debian installer not properly handling our Deb file...