Mesa 7i96s / Network no longer working

Hi all

I was happily using my 7i96s with LinuxCNC on my Mill. This week i powered on the machine and LinuxCNC was not able to connect. Ping 10.10.10.10 also got no response. So i picked a new 2m Lan Cable and connected the Laptop to the Mesa Card  (thought the cable from the cabinet might be damaged) - no Change I removed all connectors from the Mesa except the Power, still no change. I put the Mesa card on my bench, inspection did not show any damage. The Link Led is on, traffic led blinking from time to time. I did set the jumper W4/W5 down/down for 192.168.1.121 fallback ip (changed my laptop ip also ofc ), still no luck.
I did set the jumpers up/down for bootp and connected it to my router - it got stuck with red led on boot and no device did show in dhcp or the switch arp table.
The card was all the time inside a cabinet and there was no change to any electronics or firmware. I replaced the card with the one from my lathe - worked like a charm.

So the question: There is a firmware "7i96s_16m_fallback.bin", should i try to flash this on the card (the electronic guys at work have jtag equipment) ? 
From the manual :  "Note that the card IP address is fixed at 192.168.1.121 when the IP select jumpers are in the UP,UP setting. If this fails, the 7I96Ss EEPROM must be re-programmed via the JTAG connector or (faster) JTAG FPGA load followed by Ethernet EEPROM update"

Anyone has done this before and could give me some hints please ? Thanks

-
schnellmued
 

If you get the link LED (Yellow) on the RJ45, its not likely a firmware issue
but rather an Ethernet issue.

If you ping the card, do the green LEDs on the 7I96S count up?
 

On the PC, what does
ip a
in a terminal return?

>>If you get the link LED (Yellow) on the RJ45, its not likely a firmware issue
>>but rather an Ethernet issue.
>>If you ping the card, do the green LEDs on the 7I96S count up?

no, the green LED stay off.

If i connect to the other card in my lathe and ping it the green LED start to blink

-
schnellmued

tommylight wrote:

On the PC, what does
ip a
in a terminal return?

 

---

xx@lxcnc-l540:~$ ip a
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host noprefixroute
       valid_lft forever preferred_lft forever
2: enp0s25: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP group default qlen 1000
    link/ether 3c:97:0e:d3:69:0e brd ff:ff:ff:ff:ff:ff
    inet 10.10.10.2/24 brd 10.10.10.255 scope global noprefixroute enp0s25
       valid_lft forever preferred_lft forever
3: wlp2s0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UP group default qlen 1000
    link/ether 5c:51:4f:8c:69:69 brd ff:ff:ff:ff:ff:ff
    inet 192.168.37.146/24 brd 192.168.37.255 scope global dynamic noprefixroute wlp2s0
       valid_lft 863940sec preferred_lft 863940sec

---

enp0s25 is the nic connected directly to the mesa card, wlp2s0 wifi to my home router

-
schnellmued
 

Sounds like something has gone wrong with the Ethernet section of the 7I96S card.
It should be repaired/replaced under warranty, Contact Mesa or your dealer for instructions