I browsed the "documentation is poor" thread and it got me thinking about old-fangled vs. whippersnapper technologies Du Jour.
I noticed that there's some kind of IRC and maybe that's working great, but I've got onto a couple Discord servers for other subjects lately and wonder if the LinuxCNC community would benefit from having one of those set up? Despite my perpetual resistance to the new, I must admit that Discord is indeed pretty slick.
In case you don't know, it's got a pretty smooth and current style of chat arrangement but it also allows for voice chat (which may be highly useful for support since it's real-time verbal discussion) and you can upload images and code text and what not. Plus probably a few dozen other features I don't even know about.
The only thing I'd suggest if this gets any traction is that the owner doesn't fall into the temptation of spamming channels into the thing. I think most of the time about three to five sub headings would be plenty adequate for any group, but most of them have about 30 and you get lost and alone if you dare to enter those infrequently visited rooms.
The rule of thumb is to set up less headings than you need (like maybe one for text chat, one for voice chat and maybe one or two for private chats when you want to get serious about troubleshooting with one person maybe) and only add additional ones once a room gets so busy it becomes distracting from the traffic.
What with the sparkly new GUI in progress (which looks awesome), maybe getting the chat up to date with current chat software might bring in more excitement about LinuxCNC.
Just a suggestion.