Mill has been running fine for years, all of a sudden I get the following error

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31 Oct 2024 20:25 #313552 by B.Reilly01
My mill has been running a very basic AXIS HAL and INI files and doing fine for years.  It is not connected to the internet, so it didn't do an unexpected update.  All of a sudden I get the following on start up:
Error report created by /usr/lib/tcltk/linuxcnc/show_errors.tcl:

Print file information:
RUN_IN_PLACE=no
LINUXCNC_DIR=
LINUXCNC_BIN_DIR=/usr/bin
LINUXCNC_TCL_DIR=/usr/lib/tcltk/linuxcnc
LINUXCNC_SCRIPT_DIR=
LINUXCNC_RTLIB_DIR=/usr/lib/linuxcnc/modules
LINUXCNC_CONFIG_DIR=
LINUXCNC_LANG_DIR=/usr/lib/tcltk/linuxcnc/msgs
INIVAR=inivar
HALCMD=halcmd
LINUXCNC_EMCSH=/usr/bin/wish8.6
LINUXCNC - 2.8.0~pre1
Machine configuration directory is '/home/cncmill/linuxcnc/configs/3500rpm_Hurco_SM1'
Machine configuration file is '3500rpm_Hurco_SM1.ini'
INIFILE=/home/cncmill/linuxcnc/configs/3500rpm_Hurco_SM1/3500rpm_Hurco_SM1.ini
VERSION=1.1
PARAMETER_FILE=linuxcnc.var
TASK=milltask
HALUI=halui
DISPLAY=axis
COORDINATES=XYZ
KINEMATICS=trivkins coordinates=XYZ
Starting LinuxCNC...
Starting LinuxCNC server program: linuxcncsvr
Loading Real Time OS, RTAPI, and HAL_LIB modules
Starting LinuxCNC IO program: io
Starting HAL User Interface program: halui
Found file(REL): ./3500rpm_Hurco_SM1.hal
Shutting down and cleaning up LinuxCNC...
Running HAL shutdown script
hm2: loading Mesa HostMot2 driver version 0.15
hm2_pci: loading Mesa AnyIO HostMot2 driver version 0.7
hm2: unloading
Removing HAL_LIB, RTAPI, and Real Time OS modules
Removing NML shared memory segments

Debug file information:
Note: Using POSIX realtime
hm2_pci: rtapi_app_main: No such device (-19)
./3500rpm_Hurco_SM1.hal:9: waitpid failed /usr/bin/rtapi_app hm2_pci
./3500rpm_Hurco_SM1.hal:9: /usr/bin/rtapi_app exited without becoming ready
./3500rpm_Hurco_SM1.hal:9: insmod for hm2_pci failed, returned -1
2986
Stopping realtime threads
Unloading hal components
Note: Using POSIX realtime



-----------------------------------------------------------------------
Info report created by linuxcnc_info:
The file:    /tmp/linuxcnc_info.txt
can be posted to a forum or a web site like:
     http://pastebin.com
in order to provide information about the linuxcnc
system and configuration.

                Date: Thu Oct 31 10:59:53 CDT 2024
            UTC Date: Thu Oct 31 15:59:53 UTC 2024
        this program: /usr/bin/linuxcnc_info
              uptime: 10:59:53 up 4 min, 1 user, load average: 0.38, 1.12, 0.60
     lsb_release -sa: LinuxMint Linuxcnc Uspace Powered by Linux Mint 19.2 Tina 19.2 tina
      which linuxcnc: /usr/bin/linuxcnc
                 pwd: /home/cncmill/linuxcnc/configs/3500rpm_Hurco_SM1
                USER: cncmill
             LOGNAME: cncmill
                HOME: /home/cncmill
              EDITOR: 
              VISUAL: 
            LANGUAGE: en_US
                TERM: dumb
           COLORTERM: 
             DISPLAY: :0
             DESKTOP: mate
        display size: 1024x768 pixels (270x203 millimeters)
                PATH: /usr/bin:/home/cncmill/linuxcnc/configs/3500rpm_Hurco_SM1/bin:/usr/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin

uname items:
         nodename -n: CNC-Mill
      kernel-name -s: Linux
      kernel-vers -v: #1 SMP PREEMPT RT Thu Mar 5 00:02:34 AEDT 2020
          machine -m: x86_64
        processor -p: x86_64
         platform -i: x86_64
      oper system -o: GNU/Linux

/proc items:
             cmdline: BOOT_IMAGE=/boot/vmlinuz-4.19.106-rt44-lcnc root=UUID=69380275-e756-469f-a27d-d74d6649283d ro quiet splash vt.handoff=1
          model name: Intel(R) Atom(TM) CPU D2550 @ 1.86GHz
               cores: 2
             cpu MHz: 1861.981
             parport: 0000-0000 : parport0
              serial: 0000-0000 : serial 0000-0000 : serial

Versions:
                 gcc: gcc (Ubuntu 7.5.0-3ubuntu1~18.04) 7.5.0
              python: Python 2.7.17
                 git: git version 2.17.1
          git commit: NA
                 tcl: 8.6
                  tk: 8.6
               glade: not_in_PATH
          glade-gtk2: not_in_PATH

linuxcnc_var all:

     LINUXCNCVERSION: 2.8.0~pre1
LINUXCNC_AUX_GLADEVCP: /usr/share/linuxcnc/aux_gladevcp
LINUXCNC_AUX_EXAMPLES: /usr/share/linuxcnc/aux_examples
            REALTIME: /etc/init.d/realtime
                 RTS: uspace
          HALLIB_DIR: /usr/share/linuxcnc/hallib

dpkg -l '*linuxcnc*':
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name                Version                      Architecture Description
+++-===================-============================-============-=====================================================================
un  linuxcnc            <none>                       <none>       (no description available)
un  linuxcnc-dev        <none>                       <none>       (no description available)
un  linuxcnc-doc        <none>                       <none>       (no description available)
ii  linuxcnc-doc-en     1:2.8.0~pre1.5821.g7525a1528 all          motion controller for CNC machines and robots (English documentation)
un  linuxcnc-sim        <none>                       <none>       (no description available)
un  linuxcnc-sim-dev    <none>                       <none>       (no description available)
ii  linuxcnc-uspace     1:2.8.0~pre1.5821.g7525a1528 amd64        motion controller for CNC machines and robots
ii  linuxcnc-uspace-dev 1:2.8.0~pre1.5821.g7525a1528 amd64        PC based motion controller for real-time Linux

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31 Oct 2024 21:15 - 31 Oct 2024 21:17 #313555 by PCW
hm2_pci: rtapi_app_main: No such device (-19)


Looks like the PCI card is not found, common issues
are dirty slots, (clean card edge connector and slot with 99% isopropanol),
on 5I25/6I25: low 3.3V from PC power supply (replace PC power supply),
failed PC, failed PCI card.
Last edit: 31 Oct 2024 21:17 by PCW.
The following user(s) said Thank You: B.Reilly01

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01 Nov 2024 00:41 #313560 by B.Reilly01
Thanks for the quick response, looks like it's the 5i25 card. There were no LEDs on on the card, so I unplugged it and reseated it. The init and /Done leds flickered and went out. So I took it to another PC, same behavior,

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