xhc-hb04 does not communicate

Good morning, I bought an xhc-hb04 because mine had fallen and the wheel didn't turn well, but it still works. When the new one arrived, I immediately noticed that it stays on even when the PC is off, which the old one didn't. It's detected because if I remove the LinuxCNC dongle, it gives me an error. The working one has a chrome power button, while the new one has a plastic button. I think it's defective. What do you think?

Thanks, after a few tries I managed to get it to work, but only for a few minutes. Then it would disconnect and reconnect until it froze completely. Now the USB stick is no longer detected and it also blocks the mouse and keyboard when I insert it.

Thanks, but the USB stick was really broken and it blocks any PC it's plugged into. I'm using the handwheel to modify it with an ESP32.