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Plasmac
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Straight cut error
Straight cut error
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15 Aug 2024 16:42 #307827
by LucasWorx
Hey guys, I used to be able to use the straight cut button to make quick cuts across sheets, but now I always receive an error and I'm not able to make the cuts anymore. I think something happened with my .ini file awhile back but I see no issues. I can make programmed g-code cuts just fine. No matter how much I change the coordinates or where I'm at on the table I receive the same error. I've attached a screenshot of the error with my .ini file. I feel like this should be something obvious but I can't see the issue.
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15 Aug 2024 23:27 #307849
by phillc54
Normally you would get that message if you have offset probing enabled and are less than the Y axis offset distance from the Y axis maximum.
These settings are in the
.prefs file.
[OFFSET_PROBING]
X axis = 0.0
Y axis = 0.0
If these values are correct could you post the backup file created from the BACKUP button on the SETTINGS tab.
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16 Aug 2024 01:21 #307862
by snowgoer540
Version 003.021 is from February, and is actually right after we redid bounds checking (003.020). It’s possible there was a bug in that version, that was fixed later on. We are now on 008.046.
If you aren’t using offset probing and all looks well with your prefs file, you might try updating to see if they resolves the issue…
Otherwise if it still remains then the backup file would be helpful, as Phill said
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19 Aug 2024 19:52 - 19 Aug 2024 19:55 #308162
by LucasWorx
Ok. I could've sworn I've performed updates since February, but apparently not:/ I went ahead and updated (at least I think I updated it correctly according to the QTPlasmaC update procedure). Now it allows me to use the straight cut function which is great! Although, I still receive the error, only now it shows up after the cut instead of before. I do not have offset probing enabled. I have attached a copy of the backup file. Please let me know if anything looks out of the ordinary. Thanks a lot for your help.
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Thank you received: 779
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21 Aug 2024 06:00 - 21 Aug 2024 16:01 #308261
by snowgoer540
It would be really helpful with trying to get to the bottom of this if you could make a short video of your work flow including the error message and post it to YouTube. Bugs are easier to reproduce when we can follow the exact steps
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21 Aug 2024 16:01 #308311
by snowgoer540
Never mind, I see the issue here. I believe the root problem is that even though I clicked "CLEAR", it is attempting to load the file I had open prior to clicking CLEAR after the single cut is over, which may or may not be out of bounds. It shouldn't do that, I will look into what got screwed up and push a fix ASAP.
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21 Aug 2024 19:00 #308334
by snowgoer540
This should be fixed with version 008.047. Let me know if it's all good for you after you are able to update, please.
Thanks for bringing this to our attention!
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16 Sep 2024 14:32 - 18 Sep 2024 18:00 #310262
by LucasWorx
Nice! I'm glad you were able to see the issue. I apologize for the late reply. I will update this week and verify the fix. Thanks!
Update: Just verified this today and had no issues using the straight cut function to slice a sheet in half. Thanks again!
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Straight cut error
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