Getting an error on starting a machine

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18 Aug 2024 13:01 #308068 by __Tom
Hello, hope someone of you can help me.I have 2 machines defined on one mesa 7i76e card a mill and a plasma cutter. Both was working well until an error came up. In the most cases an reboot of hard and software fixed all the troubles I had so far. But this one seams to be different. On rebooting on both of the machines I get the same error (please see the attached file) Hopefully I have no hardware damage.Thanks for your afford in advance. BR. Tom 
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18 Aug 2024 13:39 #308070 by PCW
That error means there is no communication with the 7I76E
what does the command

ip a

report?

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18 Aug 2024 14:39 #308074 by __Tom
the output from command "ip a" and "ping 10.0.0.10"
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18 Aug 2024 14:44 #308075 by PCW
You would need to

ping 10.10.10.10

To check connectivity to the 7I76E
 

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18 Aug 2024 14:58 #308077 by __Tom
Oh yes my fault, 10.10.10.10 returns nothing.
So I suppose the mesa is gone.

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18 Aug 2024 15:20 #308079 by PCW
Could be cabling problem but the "ip a" report shows
the link as up,  could also a be a host PC issue, or be a
7I76E issue.

What do the LEDs on the 7I76E RJ45 connector show?

 

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18 Aug 2024 16:04 #308081 by __Tom
Changed the network cable, same result.
Led shines green

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18 Aug 2024 16:11 #308084 by tommylight
The PC has the wrong IP address, it should be
10.10.10.11
not
10.0.0.10
After fixing that, check with
ping 10.10.10.10
if the Mesa is set for a static IP of 10.10.10.10 see manual.

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18 Aug 2024 16:15 #308085 by PCW
Can you check if get any LEDs illuminated on the 7I76E RJ45 connector
with the Ethernet cable unplugged?
 

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18 Aug 2024 16:47 #308087 by __Tom
please see attchments
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